Privacy Policy

Last Updated: 5 July 2026

This Privacy Policy explains how SpineBridge collects, uses, stores, and protects personal information shared through our website, contact forms, work-with-us forms, email, social media pages, and other communication channels.

By using our website or submitting your details to SpineBridge, you agree to the practices described in this Privacy Policy.

1. About SpineBridge

SpineBridge provides content development, educational publishing support, editorial project management, assessment development, question bank creation, textbook support, proofreading, translation/localization, digital publishing support, and related educational content services.

For privacy-related queries, you may contact us at info@spinebridge.in

2. Information We Collect

We may collect the following information when you interact with us:

A. Information submitted through contact or enquiry forms

• Name

• Email address

• Phone number

• Organization/company name

• Project details

• Service requirements

• Preferred communication details

• Any files, links, or messages you voluntarily share

B. Information submitted through freelancer or work-with-us forms

• Name

• Email address

• Phone number

• Educational/professional background

• Resume/CV or portfolio links

• Area of expertise

• Work samples, if shared voluntarily

• Availability and relevant experience

C. Information collected automatically

When you visit our website, certain basic technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Website usage patterns

• Cookies or similar tracking technologies, where applicable

This may happen through our website platform, hosting provider, analytics tools, embedded forms, or third-party integrations.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries

• To understand your project requirements

• To provide quotations, proposals, and service-related communication

• To deliver content, editorial, publishing, and related services

• To evaluate freelancer/vendor applications

• To communicate regarding projects, timelines, feedback, revisions, and payments

• To improve our website, services, and client experience

• To maintain internal records

• To comply with applicable legal, regulatory, tax, accounting, or contractual requirements

• To protect our rights, prevent misuse, and ensure service security

We do not sell your personal information.

4. Legal Basis and Consent

We collect and use personal information only for lawful and specific purposes, such as responding to enquiries, providing services, reviewing applications, managing projects, and complying with applicable obligations.

Where consent is required, we rely on the consent you provide by submitting forms, emailing us, sharing information, or otherwise communicating with SpineBridge. You may withdraw your consent by contacting us, subject to legal, contractual, or legitimate business requirements.

5. Sharing of Information

We may share limited information only when necessary, including with:

• Internal team members

• Freelancers, editors, subject matter experts, designers, project managers, or service partners involved in delivering a project

• Website hosting, email, form, storage, analytics, or technical service providers

• Legal, accounting, compliance, or professional advisors

• Government, regulatory, or law enforcement authorities, if required by law

Whenever project-related information is shared with collaborators or vendors, we aim to share only what is necessary for the assigned work.

6. Freelancer and Vendor Data

If you submit your details as a freelancer, editor, writer, subject matter expert, designer, translator, or vendor, we may use your information to:

• Review your profile

• Contact you for suitable opportunities

• Maintain a talent/vendor database

• Assign work based on your expertise and availability

• Communicate project guidelines, payments, and feedback

Submission of a profile does not guarantee selection, engagement, or assignment of work.

7. Project Files and Client Materials

Clients may share manuscripts, chapters, question banks, worksheets, assessments, educational content, documents, images, references, or other project materials with SpineBridge.

We use such materials only for project-related purposes, including review, editing, development, formatting, coordination, quality checks, and delivery. We treat client materials as confidential and do not publish, sell, or disclose them for unrelated purposes.

8. Confidentiality

SpineBridge respects the confidentiality of client projects, unpublished content, educational material, business information, and freelancer/vendor information.

However, no online transmission, email, website, or storage system can be guaranteed to be completely secure. We take reasonable steps to protect information, but users are advised not to share highly sensitive information unless necessary for the project.

9. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries

• Managing active or past projects

• Maintaining business records

• Handling disputes, payments, compliance, or legal obligations

• Keeping freelancer/vendor profiles for future opportunities, unless deletion is requested

When information is no longer required, we may delete, archive, anonymize, or securely restrict access to it.

10. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Update your details

• Withdraw consent where processing is based on consent

• Request deletion of your personal information, where legally and practically possible

• Raise a privacy-related concern or grievance

To exercise these rights, please contact us at info@spinebridge.in

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is intended for clients, organizations, educators, publishers, professionals, and adult users. We do not knowingly collect personal information from children through our website.

If any project involves educational content for children or students, the client is responsible for ensuring that any personal data, student information, images, or identifiable details shared with SpineBridge have been collected and shared lawfully with required permissions or parental/institutional consent, where applicable.

12. Cookies and Website Tools

Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, enhance user experience, and support basic analytics.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

13. Third-Party Links

Our website may contain links to third-party websites, forms, social media pages, or external platforms. SpineBridge is not responsible for the privacy practices, content, or policies of such third-party websites.

Users are advised to review the privacy policies of external websites before submitting personal information.

14. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These measures may include limited access, password protection, secure storage practices, controlled sharing, and responsible handling of project materials.

15. International Access and Data Transfer

Our website may be accessed from outside India. Some third-party tools or service providers used for hosting, email, forms, analytics, communication, or storage may process data in locations outside India, depending on their infrastructure.

By using our website or submitting information, you understand that your data may be processed through such service providers as required for business operations.

16. Changes to This Privacy Policy

SpineBridge may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

The updated version will be posted on this page with the revised “Last Updated” date.

17. Contact Us

For any questions, concerns, corrections, or privacy-related requests, please contact at info@spinebridge.in